Try to change the battery first. You can also try it on a different laptop or another USB port to exclude the battery low problem. I cannot find the driver that supports my device, I am hoping you can develop a driver which can work with the latest versions of Windows and other systems. Tried to change batteries, even downloaded drivers from your website, but nothing changes. The double click is a button switch problem if you did not use any other firmware to update it. What can I do? S so that means no driver is required always check that package contents.
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Genius NetScroll 100 (31010863101) Mouse
Only if the model has a special function or Macro key setting is when you need to install the driver. I cannot find the driver that supports my device, I am hoping geniu can develop a driver which can work with the latest versions of Windows and other systems.
But if it is not a wireless mouse, the mouse is broken. However, it cannot be turned on anymore. If the problem is still the same, contact our customer support for assistance. The supported OS is always shown on the package. What can I do?
How do I solve this? We have some problems with your product. The mouse is 2. We appreciate your feedback for nescroll Genius product user experience. Try to change the battery first.
But if your mouse is a wire mouse, the mouse is broken. Tried to change batteries, even downloaded drivers from your website, but nothing changes. Check if your device is a plug-n-play device or not. Sometimes the wireless mouse cursor jump randomly, it’s possible the AP router AP router and receiver use the same frequency or a battery low problem will cause the receiver frequency to be affected.
Genius NetScroll Specs – CNET
You can log in into your Amazon account and generate a Amazon return label. Can you send me the driver?
Tried to put in a new battery, change the USB port on my laptop, but the issue is still the same. How do I solve this problem? The mouse is not detected. The mouse sensor data read performance will be impacted.
Genius NetScroll x Optical Mouse DPI With | eBay
Change the place where you use the mouse, test whether the frequency is affected by another netscrolp or not. Is there anything I can do?
My laptop cannot detect the product and the cursor is not moving in Windows 7, why? Feedback We appreciate your feedback for your Genius product user experience Support geniusnet. Unfortunately, we do not offer global warranty on our products. What is your global warranty on your products? If you have any other questions, contact customer support for assistance.
I bought a Genius product seven days ago. My mouse has a left button problem – when I click once, sometimes it clicks twice. The mouse cursor sometimes lags or stops for a few seconds, if I move it away from my WiFi it becomes normal.
Genius NetScroll 100x Optical Mouse 1200 DPI With
I need a service manual to check for potential problems, so can repair it ourselves. If yes, move the AP router farther away from receiver, and also move the mouse closer to receiver. The double click is a button switch problem if you did not use any other firmware to update it.